How to Say No

Conversation Starters

Three powerful questions to open up the topic

How to Say No

Conversation Starters


Dr. Cloud says your whole body knew how to say no when you were an infant — you'd spit out what you didn't want, turn your face away, scrunch up and refuse. Somewhere between then and now, that capacity got paralyzed. What paralyzed it in you — and what is it costing you to leave it paralyzed?


"You can't please everyone" isn't advice — it's gravity. Some people want apples, some want bananas; some want you to say yes, others want you to say no. You'd literally have to split yourself in two. So here's the real question: whose displeasure are you designing your entire life around — and is that person even healthy?


Dr. Cloud changed his major against his father's wishes and took a job making $3.33 an hour as a hospital orderly while his friends landed prestigious business jobs. He says, "I would not be doing what I'm doing today if I tried to please everybody." What's the $3.33-an-hour decision you've been avoiding — and what would your life look like five years from now if you kept avoiding it?

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